COVID 19 UPDATE – LAST UPDATED 15/04/20
First and foremost, we would hope you and your loved ones are safe and well and wish you all the best during these unprecedented times.
Following the governments enforced closure of high street shops, we will unfortunately be closing both stores from Tuesday 24/03/20 with immediate effect.
Whilst the stores remain temporarily closed for the foreseeable future, we want to reassure you that the website remains fully operational and we will be pleased to take orders by phone or email during this time.
Whilst we appreciate this will be an inconvenience for many of you, our loyal customers, we understand that this decision has been taken in the country’s best interest. We support the decision and will uphold the restrictions put in place.
We will do all we can to maintain our service to you during this time. We have healthy stock levels and will continue to provide our full range of products online and on the phone. As always, we are on hand to offer any help and advice you may need, please just get in touch.
All orders received are being shipped by Royal Mail and dispatched same day when placed before 4pm, Monday to Friday. All weekend orders will be shipped on the following Monday as usual. For more shipping information, please visit our shipping page here.
Easter Weekend Postage Update: As Royal Mail are closed over the bank holidays, unfortunately, we are unable to dispatch any orders placed over the Easter weekend until Tuesday April 14th. We sincerely apologise for any inconvenience this may cause and hope you understand our hands are a little tied at this time. Although our phone lines will be closed over Easter, we will be checking emails, so please contact us via [email protected] and we will do our best to get back to you ASAP. Many thanks.
LOYALTY: Please sign up for a website account with the same email address as your loyalty card. This will automatically add points from your online order to your loyalty card and you can still redeem offers online when you sign in. For more info about using your loyalty online please click here.
If you are struggling to find your products on the website or have any questions at all, please do not hesitate to contact us on the number below where we will happily take orders over the phone and offer any advice you may need.
Alternatively please get in touch via email and we will respond as soon as possible.
We thank you all for your continued loyalty, support and understanding at this unprecedented time and look forward to hearing from you soon.
All the best & take care
THE TEAM @ BEAUM VAPE
EASTER OPENING HOURS
Good Friday – Office & Phone Lines Closed
Sat 11th April – Office & Phone Lines Closed
Sunday 12th April – Office & Phone Lines Closed
Easter Monday – Office & Phone Lines Closed
Tuesday April 14th – Open as usual. Below times going forward.
Warehouse & Website Operating Hours as of 15/04/2020