COVID 19 UPDATE – LAST UPDATED  5pm 12th April 2021

Hi All,

First and foremost, We hope you and your loved ones are safe and well. Thank you so much for the support you have all shown throughout the lockdown. Without your continued support, we would not be in the fortunate position of being able to open our stores.  In light of this, we are pleased to say that both stores are now back open and we are already welcoming some of you back as of Monday 12th April.

Even though our stores are open, we understand that some people may not be back in the office/workplace just yet. Therefore, all the services we offered during lockdown such as Click & Collect, will continue to run as normal from our Bridge Street Store in Cardiff Town Centre. The website is fully operational as always, with orders being shipped as usual via Royal Mail.

All orders received are being shipped by Royal Mail and dispatched same day when placed before 4pm, Monday to Friday excluding bank holidays. All weekend and bank holiday orders will be shipped on the following Monday or the next working day as usual. For more shipping information please visit our shipping page here.

As always, our office and website are open at the same times so if you need any help, advice or if you wish to place an order for delivery via telephone please call the town store on 02920 372687 and we will do all we can to assist.

 

LOYALTY: Please sign up for a website account with the same email address as your loyalty card. This will automatically add points from your online order to your loyalty card and you can still redeem offers online when you sign in. For more info about using your loyalty online please click here.

If you are struggling to find the products you’re looking for on the website or have any questions at all, please do not hesitate to contact us on the number below where we will happily take orders over the phone and offer any advice you may need.

02920 372687

Alternatively please get in touch via email and we will respond as soon as possible.

[email protected]

Again , thank you all for your continued loyalty, support and understanding throughout this period and we look forward to seeing you here in store soon.

All the best & take care

THE TEAM @ BEAUM VAPE